Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site, a handmade cosmetics online shop operated from city centre mumbai, india.

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as Device Information.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information.

When we talk about Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

We collect Personal Information to provide you with our services, which include offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

We use the Order Information that we collect generally to fulfill any orders placed through the site including processing your payment information, arranging for shipping, and providing you with invoices and or order confirmations. Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud in particular, your IP address, and more generally to improve and optimize our site for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns.

We process your Personal Information under the following legal bases: Performance of a contract, such as processing your order and providing products; Compliance with a legal obligation, such as tax or accounting requirements; Our legitimate interests, such as improving our services, preventing fraud, and marketing with appropriate safeguards; Your consent, such as for sending direct marketing communications where required.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use online platforms to power our online store – you can read more about how that platform uses your Personal Information by visiting their website. We also use payment gateways to process your payments – you can read about how they use your Personal Information on their respective websites. We use shipping companies to deliver your orders. We may also use analytics services to help us understand how our customers use the site – you can read about how these providers use your Personal Information on their websites. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

We take reasonable steps and employ technical and organizational measures to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no internet transmission is ever completely secure or error free.

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to erase this information, subject to our legal obligations to retain certain data for specific periods. We retain data only as long as necessary for the purposes for which it was collected and processed.

Our site uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart and this information is used to determine when to send cart reminder messages. Cookies are small data files placed on your device that often include an anonymous unique identifier. For more information about cookies, visit a general online resource about cookies. You can manage cookie preferences through your browser settings.

If you are a resident of a region with comprehensive data protection laws, such as the European Economic Area, you have certain rights regarding your personal information. These include the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or erased. You also have the right to object to certain processing, to request restriction of processing, and to request data portability. If you would like to exercise these rights, please contact the company directly at the physical address provided below. If you have provided consent for certain processing, you have the right to withdraw that consent at any time. You also have the right to lodge a complaint with a supervisory authority.

Your Personal Information may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Information, to India and process it there. We implement safeguards to ensure that your Personal Information remains protected when transferred internationally.

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we can take necessary actions.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by physical mail using the details provided below:

handmade cosmetics online shop
city centre mumbai, india